Data Protection

5999zz's Privacy Policy — Your data is safe with us

5999zz believes that protecting your personal data is our greatest responsibility. This Privacy Policy explains what data we hold, why we hold it, and how it is kept secure.

Last Updated: January 2026
Your Privacy Is Our Priority

By creating an account or using the 5999zz platform, you consent to this Privacy Policy. We never sell your data to third parties.

1 Introduction & Scope

This Privacy Policy ("Policy") applies to the 5999zz platform and all its services. 5999zz (website: https://5999zz.net) is a licensed online gaming platform serving Bangladesh and other regions.

We believe every member should have full control over their personal data. That is why 5999zz's Privacy Policy is written in plain, straightforward language so you can clearly understand what we do and what we do not do.

This policy covers the following:

  • What types of data we collect and how we collect it.
  • How the collected data is used.
  • How long information is retained and when it is deleted.
  • The measures we take to protect your data.
  • Your legal rights and how to exercise them.

Please read this policy carefully before using the 5999zz platform. If you have any questions, feel free to reach out to our support team.

2 What Data We Collect

5999zz collects only the minimum data necessary to provide its services. We never ask for information beyond what is required. Details are outlined below:

Registration Information

  • Full name (as per national ID).
  • Mobile number (Bangladeshi number).
  • Date of birth (for age verification).
  • Your preferred username and password (stored in encrypted form).

Identity Verification (KYC) Information

  • National ID (NID) number and scanned copy.
  • Passport or driving license (as an alternative).
  • Selfie or live photo (if required).

Financial Information

  • Mobile banking number (Mobile Banking, Nagad, Rocket).
  • Transaction history and amounts.
  • Records of withdrawals and deposits.

Automatically Collected Data

  • IP address and device type.
  • Browser information and operating system.
  • Time spent on the platform and pages visited.
  • Gaming history and betting information.
Type of Information Reason for Collection Mandatory?
Name & Mobile Number Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
NID Copy KYC Verification For Withdrawals
Mobile Banking Number Payment Processing For transactions
IP & Device Information Security & Fraud Prevention Automatic

3 How We Use Your Data

5999zz uses collected data only for specific, legitimate purposes. We never misuse your information. The primary reasons for using your data are:

Service Delivery & Improvement

  • Managing your account and ensuring secure login.
  • Processing deposits and withdrawals.
  • Personalizing your gaming experience.
  • Identifying and resolving technical issues on the platform.

Legal & Regulatory Compliance

  • Compliance with Anti-Money Laundering (AML) policy.
  • Meeting the conditions of international gaming license requirements.
  • Cooperating with legal authorities when required.

Contact & Support

  • Sending important account-related notifications.
  • Sending you promotions and offers (with your consent).
  • Providing customer support.
What We Never Do

5999zz never sells your personal data, shares it with advertising agencies, or uses it for marketing without your consent.

4 Data Sharing & Third Parties

5999zz shares your personal data only in strictly limited circumstances and exclusively with trusted partners. Your data is never sold or transferred for commercial purposes.

Who Your Information May Be Shared With

  • Payment Processor: Mobile banking services such as Mobile Banking, Nagad, and Rocket — only the information necessary to complete transactions.
  • KYC Verification Services: Authorized third parties for identity verification.
  • Game Provider: The minimum information required to provide gaming services.
  • Legal Authorities: When required by a court order or a valid request from a regulatory authority.
Important

5999zz never shares your full NID number or password with any third party. All third-party partners are contractually bound to comply with our privacy standards.

5 Cookies & Tracking Technologies

5999zz uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

The Types of Cookies We Use

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences such as language and theme.
  • Analytics Cookies: To understand which sections of the site are used most.
  • Security Cookies: To detect fraud and suspicious login activity.

You can disable non-essential cookies from your browser settings, though some features may not function properly as a result. 5999zz does not use any third-party advertising cookies.

6 Data Retention Period

5999zz does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

Type of Information Retention Period Reason
Account Information Duration of active account + 5 years Legal Compliance
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 Years AML Compliance
Gaming Logs 3 Years Dispute Resolution
Cookie Data Until the session ends (session cookie) Security

Once the applicable retention period expires, 5999zz securely deletes or anonymizes your data so that your identity can no longer be identified.

7 Your Data Rights

As a 5999zz member, you have several important rights over your own data. We uphold these rights with the utmost respect.

Right to Access

You can request a copy of all data 5999zz holds about you at any time.

Right to Rectification

If any information is incorrect or incomplete, you may request a correction through our support team.

Right to Erasure

Unless legally required, your data will be deleted after a set retention period following account closure.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

Right to Data Portability

You can download a copy of your data in a readable format such as CSV.

Right to Object

You may object to marketing communications at any time and unsubscribe whenever you wish.

To exercise any of these rights, please contact our data protection team. We aim to respond to your request within 30 business days.

8 Security Measures

5999zz uses industry-leading security technology to protect your data. Our security framework operates across multiple layers.

  • SSL/TLS Encryption: All data transmitted between your device and our servers is protected with 256-bit SSL encryption.
  • Password Hashing: Your password is never stored in plain text — bcrypt hashing is used.
  • Two-Factor Authentication (2FA): Mobile OTP verification is active during login.
  • Firewall & DDoS Protection: Our servers are equipped with advanced firewalls and cyber attack prevention systems.
  • Regular Security Audits: Independent third parties audit our systems on a regular basis.
  • Restricted Access: Only authorized personnel have access to specific information.

In the event of a security breach, 5999zz will notify affected members within 72 hours and take immediate protective measures.

9 Minor Protection

5999zz strictly prohibits account registration or use of its services by anyone under 18. We do not knowingly collect any data from minors.

  • Date of birth is verified at the time of registration.
  • Age is re-verified during the KYC process.
  • Any account identified as belonging to a minor will be immediately suspended.

If you believe a minor has registered on 5999zz, please notify our support team immediately.

10 Policy Changes & Updates

5999zz may update this Privacy Policy as needed. In the event of any changes, we will notify you through the following methods:

  • Pop-up notifications when you log in to the platform.
  • SMS notifications to your registered mobile number (for important account changes).
  • Updating the "Last Updated" date at the top of this page.

Continued use of 5999zz after any changes takes effect will be considered your acceptance of the updated policy. We recommend visiting this page regularly.

To receive notifications

Keep your registered mobile number up to date so you never miss important policy change notifications.

11 Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our dedicated data protection team.

  • Email: [email protected]
  • Support: Platform live chat (available 24/7)
  • Response Time: Usually within 24–48 business hours

We take every concern seriously and work to resolve it promptly. Your privacy is not just a policy to us — it is a commitment.

Your 5999zz How Your Data Is Protected

256-bit SSL Encryption

All your data is secured with bank-grade 256-bit SSL encryption. No one can read or alter your information while it is in transit.

KYC Verification System

5999zz's two-tier KYC process ensures that every account belongs to a genuine, verified individual. It also protects your account from being misused by others.

OTP Two-Factor Verification

Mobile OTP verification is required for every login and important transaction. Even if someone knows your password, they cannot access your account without the OTP.

No Data Selling

5999zz never sells your personal data to advertisers or third parties. Your data is used solely to improve the services provided to you.

Scheduled Data Deletion

Each type of data has a defined retention period. Once that period expires, the data is securely deleted or anonymized.

24/7 Data Support

Our Bengali-speaking support team is available around the clock for any privacy-related requests or complaints. Responses are provided within 48 hours.

Privacy Policy Questions about

No, 5999zz never sells your personal information to third parties. Your data is used solely for service delivery, security, and legal compliance. This is the most fundamental commitment in our Privacy Policy.

Your NID copy is stored on encrypted servers and can only be accessed by authorized KYC verification staff for specific purposes. Access is automatically restricted once KYC verification is complete. It is deleted after 5 years in accordance with legal requirements.

After account closure, certain data is retained for a defined period in accordance with legal obligations. Transaction records are kept for 7 years and KYC documents for 5 years. Once these periods expire, all data is securely deleted.

Yes, you may request a copy of the data we hold about you at any time. Contact our support team and, after identity verification, we will send you a CSV file within 30 business days.

5999zz sends promotional SMS only with your consent. You can manage this option during registration and turn it off at any time from your account settings. Critical account notifications will always be sent regardless.

Play Safe, Play with Confidence

Your data is protected and your privacy is respected at 5999zz. Join today and enjoy gaming with complete peace of mind.

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